WOOD COUNTY CHILD SUPPORT ENFORCEMENT AGENCY

	WELCOME
	The Wood County Child Support Enforcement Agency is authorized to function by the Ohio Revised Code, and operates under the direction of the Wood County Board of Commissioners.
	Call 1.800.860.2555 for 24-Hour Payment Information

	Please note that as of January 1, 2012 we have restructured our caseloads so that Case Managers are assigned according to the Obligors (payor) last name. Even if you know who your current Case Manager is, you may be asked to provide your case number or social security number so that we may assure we are connecting you to the appropriate Case Manager.
	CLICK HERE TO ACCESS PAYMENT INFORMATION ONLINE Case Managers are available to take calls between the hours of 8:30 am and 3:30 pm Monday through Friday, and Tuesdays 8:30 am to 6:00 pm. Payments: We accept cash and credit card payments at our East Gypsy Lane location. Checks and money orders will be forwarded to Ohio CSPC in Columbus. Checks and Money Orders may be sent directly to: OH CSPC PO Box 182372 Columbus, OH 43218-2372 For ease of posting please include your name, social security number, and SETS case number on all payments.


	What We Do
	Wood County CSEA offers the following services to all IV-D consumers: Establishment of Paternity Location of Absent Parents Establishment of Child Support and Medical Support Orders Enforcement of Child Support and Medical Support Orders Collection and Disbursement of Support Payments Interstate Collection of Child Support Withholding of Wages and Unearned Income for the Payment of Court-Ordered Support Offset of Federal and State Income Tax Refunds for the Collection of Child Support Arrearages Review and Adjustment of Child Support Orders Education and outreach about the Child Support program and appropriate referrals for Community and Government services.
	When providing these services, the Agency (and its contracted agents- prosecutors, attorneys, hearing officers, etc.) represent the best interest of the children of the State of Ohio and do not represent specific Agency customers or the consumer’s personal interests. If you disagree with the amount of support due, the amount of payments sent to you, or the amount of support sent to the State of Ohio as repayment for public assistance, you may request your case be reviewed by agency staff to ensure the amounts are correct. You have the right to: Expect due process procedures be observed by the agency in actions that may affect you. Have you or your legal representative review agency records that apply to you. Expect your personal information to be kept confidential by the agency. Make written request for an Ohio Department of Job and Family Services state hearing for issues you may disagree with, including denial of services and untimely provision of services. All individuals served by the Wood County Child Support Enforcement Agency may seek a judicial determination in matters of child support. Please ask to speak with your Case Manager, an Agency Supervisor, the Assistant Director, or the Agency Director if you have concerns with any of the above matters. OCDA FACT SHEET - GENERAL INFORMATION
	What We CANNOT Do
	Negotiate visitation rights nor address contested visitation issues. Open a child support case prior to the birth of the child. Determine custody of children. Collect unpaid medical bills without a Court Order. Collect divorce property settlements. Locate runaway children. Act as your private attorney or represent you in any way. Provide copies of Journal Entries. Give credit for direct payments. Dictate how support is used. Discuss case with a third party without a release. Release Federal Tax Information.
	Agency Email address: childsupport@co.wood.oh.us